repair & care services

Great service & repairs factory. They(*) helped to redesign a couple pairs of shoes and the results are awesome. The team is very friendly, especially Fitsum. NB: *they it means Fitsum, he is a great person. Highly recommended to deal with him.

My cat destroyed my chanel bag . Honestly they did unbelievable work . I’m so happy with the result. Thank you guys

My husband took 7 pairs of shoes to them and they repaired/recovered every pair to great standard. Veey happy with the service! I will return for sure.

If you are looking for a great repair sevice , Italian Shoe Factory is the right place. Fitsel did amazing job. My daughter's leather boots after he repaired them looked as good as new. Thank you Fitsel.

Amazing costumer service, my shoes looks like new , thank you so much . Highly recommended

Imagine my surprise locating an Italian shoe factory in Dubai. A godsend of a place and more. Staff are accommodating and pleasant. Met Fitsum, the honest in-store shoe magician! Patient to listen to my request and provided the guidance needed. He definitely knows his craft people! My go-to place for sure

I’m delighted to have found this wonderful place. The team are superb and the craftsmanship of repairs and alterations they provide is second to none. I had several shoes altered (stretching, shortening, repairing etc) and they performed the most excellent work. From start to finish, the entire process and service has been excellent and faultless. Thank you

Repaired a pair of shoes for me, great service & quality, friendly team too